Refer a Friend Program — FAQs

Offer: Refer a friend and you both could earn $50. Plus, Coast Capital Savings will make a donation of $50 for every successful referral to The Youth Futures Education Fund.



Who can participate?

Coast Capital members who are 19+ years old with a valid chequing or savings account can refer anyone who is also 19 years old and older and reside in BC. Members cannot refer existing members for the New Membership offer.



Where do I get started?

Referrals can be made through the Coast Capital Savings website, mobile app or directly at https://refer.coastcapitalsavings.com/public/home.pg. Please note that referrals cannot be made in branch or through the contact center.



How many times can I refer? Is there a limit?

There's no limit regarding how many people you can refer. This is a great opportunity to share the love with your friends and family, and get rewarded for it.



How do I know if my referral was successful or not?

Once a referral is successfully completed, you should expect to receive the offer rewards directly into your Coast Capital Savings chequing account. You can also log in to your Refer A Friend account at https://refer.coastcapitalsavings.com/public/home.pg and check the status of your referrals under the Referral History section. In addition, an email is sent to you with the status of your referrals, so you can always know what's going on and when a referral is successfully completed.

Please note that due to not share details on your friend's process as we aim to preserve every person's privacy and integrity.



Why did my friend / family member not get approved?

A referral may not be approved due to different reasons. Please refer to the Offer Terms & Conditions to learn more about the offer eligibility criteria.



How long will it take for me to receive a $50 credit once a friend / family member has been approved?

You should receive the $50 credit within 3 to 10 business days after all the eligibility criteria are met. Please note that this is a best estimate and could be impacted if there are unforeseen circumstances. Please refer to the Offer Terms & Conditions to learn more about the offer eligibility criteria.



Do I retroactively get paid for someone who I referred in the past?

No, if you referred anyone prior to the launch of the Refer a Friend program, we cannot retroactively pay you the $50 credit.



What can I do if I don't think I've been paid correctly according to the referrals I think I have generated?

First, please ensure to read the Offer Terms & Conditions to learn more about the offer details including referral eligibility and payment periods. Also, log in to your Refer A Friend account at https://refer.coastcapitalsavings.com/public/home.pg and check the status of your referral under the Referral History section.



Will my information be shared with a third party? If yes, what kind of information is being shared?

Coast Capital has partnered with RewardStream, a leading referral company in BC, to ensure our members have a superior member experience when referring friends and family to Coast. Members who wish to participate in the Refer A Friend program must create an account at https://refer.coastcapitalsavings.com/public/home.pg. The only data shared with RewardStream is the information you provided while creating your account.


Contact Us

For any questions related to the Coast Capital Savings Refer A Friend Program, please call 1.888.517.7000 Mon-Sat, 8am-8pm; Sun, 9am-5pm